Shipping Policy
At NICOZY, we aim to provide fast and reliable shipping across Canada and the United States. Here's everything you need to know about our delivery process.
1. Shipping Coverage
We currently ship to the following regions:
2. Processing Time
Orders are typically processed within 1 business day
Orders placed on weekends or holidays will be processed the next business day
3. Shipping Carriers
We work with trusted logistics partners to ensure smooth delivery:
🇨🇦Canada
🇺🇸United States
(for cross-border transport, final delivery handled by USPS)
4. Delivery Time
Canada
2–7 business days
United States
3–8 business days
* Delivery times may vary depending on location, customs processing, and carrier conditions.
5. Cross-Border Shipping
For U.S. orders, please note our transport flow:
Step 1
UPS Ground
Cross-border transport
Step 2
USPS
Final delivery
This may result in two tracking updates, which is completely normal.
6. Delays
Shipping times may be affected by:
7. Lost or Delayed Packages
If your package is delayed or missing:
Please contact us at serviceteam@nicozyclub.com
Our support team will assist you promptly
